Back to all

What Fort Mill Automotive Service Consumers Should Know

May 29, 2016

There are some things drivers should know about Fort Mill car service and repair. First and foremost, Tuffy Charlotte Metro cares about you and your family's safety. And we really appreciate your business. Tuffy Charlotte Metro in Fort Mill wants to build a trusting relationship that becomes the foundation for a mutually beneficial experience for years to come.

Building on that foundation, there are some things that would help you understand the auto service and repair business better. First, it can be really hard to fix vehicles. The days of shade tree mechanics are long gone. The majority of automotive systems are computerized. It takes a lot of training and very expensive equipment to diagnose and repair modern vehicles. The pros who work for Tuffy Charlotte Metro need extensive computer training – not just how to run the diagnostic systems, but also searching for the right parts, networking with other technicians to help them with a difficult problem and pulling together a job order that makes sure that each step of the process is addressed.

The threshold for getting started as a technician gets higher all the time in SC, and there is a huge commitment to on-going training every year. This training takes time and money. It contributes to business overhead. Average consumers in Fort Mill may not realize the business and environmental regulations Tuffy Charlotte Metro must comply with. Of course that costs money, too. Like any SC business, overhead is a big factor.

When you go into your favorite Fort Mill area restaurant, you don't value the meal by what the food would cost at the grocery store. The restaurant has rent, wages, insurance, taxes, utilities, professional fees, equipment, supplies – you get the picture. The restaurant has to charge enough to not only pay for the ingredients, but for all these other things as well while making enough profit to remain in business. If you value the meal and are satisfied with your dining experience, you'll come back and tell your friends.

It's the same for Tuffy Charlotte Metro. The value of its service is not the cost of the parts they replace, but in your satisfaction with the results. If they deliver a good product at a fair price, customers are happy to see them succeed as a SC automotive business.

Contact Tuffy Charlotte Metro to learn more about our extensive auto service training.
You can find us at:
Tuffy Charlotte Metro
9909 Charlotte Highway
Fort Mill, SC 29715
803-802-2466
tuffyfortmill.autotipsblog.com

At Tuffy Charlotte Metro, we love to see our Fort Mill customers whenever they come in, but we would much rather see them three or four times a year for routine maintenance than once a year on a tow truck. We want to work together with you to avoid breakdowns. Tell your friends and family to come in for their scheduled maintenance too. That lowers our marketing costs and helps keep labor rates down. That's good for everyone in Fort Mill.

 

More articles from Tuffy Fort Mill

Snake in the Engine (Serpentine Belt)

March 24, 2024

There's a belt that snakes through your engine. It's even named for a snake, the serpentine belt. It'll bite you when it breaks, possibly leaving you stranded. So, it's good to know a little about this snake-like belt. In early engines, there were lots of belts. They were used to convert the r... More

Fort Mill Drivers Severe Service Maintenance Schedules

March 17, 2024

Since driving requirements and lifestyles differ among Fort Mill drivers, your vehicle manufacturer publishes two auto maintenance schedules: the regular schedule and the severe service schedule. Which schedule should Fort Mill drivers follow? Here are some questions to ask yourself:Are most of y... More

Objects in the Mirror (Rearview Mirror Safety and Maintenance)

March 10, 2024

You may remember a song that went, "Objects in the rearview mirror may appear closer than they are." While that was a song about life's lessons, there are a few things we should all know about how important rearview mirrors are to safe driving. While new electronic devices are helping drivers be ... More