How Does Tuffy Charlotte Metro Know What to Recommend?

January 12, 2020

When you drop your vehicle off at Tuffy Charlotte Metro in Fort Mill, they don't just poke around under your hood looking for stuff to do. Tuffy Charlotte Metro professionals have lists and procedures they follow for different types of service. First of all, your Fort Mill service center will not... More

Questions to Ask Your Fort Mill Service Advisor

December 8, 2019

We find that a lot of Fort Mill drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are very complicated and there's more to know about them than most of us have the time to learn. Maybe ... More

Arrive Alive in Fort Mill

January 20, 2019

We've all seen drivers do crazy things while driving to or from Fort Mill. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enormous coffee mug. It's a wonder we even dare drive on SC roads.The truth is that all of... More

Fort Mill Customer Detective Work

January 30, 2018

One might say the most challenging part of being an automotive service technician at Tuffy Charlotte Metro is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to track... More

On Board Diagnostics for Your vehicle

June 27, 2017

Today we're going to talk about on-board diagnostics and the questions we hear from folks around Fort Mill, SC, who need answers about diagnostic services. They want to know what diagnostics are, what's involved and what the benefits are. They really want to understand the value of diagnostic sca... More

Service Center Standard and Procedures

November 8, 2016

All SC pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable outcome. That is why Fort Mill automotive... More

Ethics of Automotive Repair in Fort Mill

October 4, 2016

We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Fort Mill automotive service and repair industry hasn't been given a pass either.Unfortunately, e... More

What You Need to Know from Your Tuffy Charlotte Metro Service Advisor

June 4, 2016

Fort Mill drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.If your servi... More

What Fort Mill Automotive Service Consumers Should Know

May 29, 2016

There are some things drivers should know about Fort Mill car service and repair. First and foremost, Tuffy Charlotte Metro cares about you and your family's safety. And we really appreciate your business. Tuffy Charlotte Metro in Fort Mill wants to build a trusting relationship that becomes the... More